Voya Financial DC Plans Support
Contact the VRS Defined Contribution Plans Service Center for administrative information such as deferral elections, investment elections, updating beneficiaries and requesting rollovers or distributions.
Log in to your DCP Account to send a secure message.
Participant Services
877-327-5261, select option 1
Hours: Monday-Friday, 8:00 a.m. to 9:00 p.m. ET
For the deaf and hard of hearing: 1-800-579-5708
Voya Financial Local Office in Richmond
877-327-5261, select option 2
Hours: Monday - Friday | 8:30 a.m. - 5:00 p.m. ET
Walk-ins and scheduled appointments are available between 8:30
a.m. and 5:00 p.m. (To meet with a representative during the 12:00
p.m. to 1:00 p.m. lunch hour, please schedule an appointment.)
Virginia Service Center
Riverfront Plaza
951 E. Byrd Street, Suite 530
Richmond, VA 23219
Find a local Defined Contribution Plans Specialist.
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About Voya
Voya Financial (NYSE: VOYA) is a premier retirement, investment and insurance company servicing the financial needs of millions of individual and institutional customers throughout the United States. Voya Institutional Plan Services, LLC (VIPS), a member of the Voya® family of companies, is the Plan's recordkeeper. VIPS provides you with Plan information, saving and investing education, transaction processing and more on your journey to retirement.
Fore more information, visit voya.com.
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Connect with us
Enroll and manage your DCP Account at varetire.org/dcp.
Talk to a representative 877-327-5261 Monday through Friday 8:00 a.m. to 9:00 p.m. ET.
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